Catching up & What FAQs Should We Have?
Penny Linsenmayer
pennylin at swbell.net
Sun Sep 29 19:07:24 UTC 2002
Hi all --
Sorry for being a full week behind the times here. I read through
the last week's worth in one sitting & took some notes, but I'm not
sure if it will all make sense. Bear with me...
MOVING THE FAQS TO FA'S SERVER -- Sounds great.
NAME CHANGE: ROLL OUT WITH NEW SERVER -- sounds great.
TACKLING THE TOP PRIORITY FAQS -- I think the team approach sounds
really great. As Cindy noted, the prior approach of assigning 10
FAQs to one person made somewhat more sense back in the Day than it
would now. At the time the FAQ project was conceived, we had about
12 people willing to help cull through messages & write FAQs. We had
a plethora of FAQ topics, so everyone took at least 5 FAQs on. Simon
and I were pretty much the only ones to complete our entire
assignment, with Neil doing some heavy work as well.
I agree that a Harry FAQ is top priority. Yes, Neil is right that
Simon had done a draft & it should be in the files area. It might
make a useful skeleton but would be drastically out of date at this
point.
I think Hagrid, Malfoys and the Law & Justice topics are top
priorities after Harry. I do have a suggestion on Dumbledore. Caius
did a superb character summary of Dumbledore, and I'd recommend that
we use that as a basis for starting on the Dumbledore FAQ.
I have more to say on FAQs that can be eliminated, combined or added
below.
FAQ STYLE -- I think I still like the idea of the FAQs being somewhat
individualistic, though it might be good to identify some matters of
form that we'd want to make uniform throughout all the FAQs (such as
linking to message numbers). Some FAQs lent themselves more to a Q&A
format, while others were best served by something more narrative --
or at least that was our collective thinking in the prior years.
Incidentally, the reason none of the FAQs that I did link to message
numbers is that I lacked the techie skills to make this happen. I
simply composed in Word and hit "save as HTML" (which I understand
makes many people break out in hives).
FAQ TABLE OF CONTENTS -- I still like the idea of keeping the undone
FAQs listed somewhere in the "Table of Contents" or Index page. It
*does* alert people that we're aware we need a FAQ on various
topics. I like Gwen's suggestion of Completed, Nearing Completion
and various times of estimated completion for the remainder. I hear
Cindy's concerns, but I don't think it will be hard to revise so that
the deadlines make sense if we get offtrack.
MESSAGES TO CULL -- I'm in agreement with Elkins. Let's focus on the
newest ones but definitely have it as a goal to get the pre-25,000
messages done too.
UPDATE DATABASE -- I signed up for one grouping. Count me in as an
active FAQ'er. :--)
EXCEL OR WORD -- I'd have voted for Excel, which I think is a
tremendously powerful program. But, I can certainly work in Word
easily enough.
SUBJECT HEADINGS FILE -- Please! Amen. In the previous culling of
the 7500 message archives, we had lots of people entering in subject
headings & so lots of things that were similar were entered in
separate lines.
We can probably get rid of:
> Character Accents
>Chronology and Timelines
> Audio Versions
> CoverArt & Covers from Around the World
> Fan Clubs
> Harry Potter Humor
Merchandise
Penny
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