Report from Call to Warner Brothers about HP DVD

[shelaghcol]

I just got off the phone with a lovely harried lady at Warner 
Brothers.

All phone calls about the dreaded route to the extra footage are 
being forwarded to this beleaguered woman who is very much aware of 
the large number of unhappy customers.

She couldn't give out the name of the person responsible for the 
clever way of reaching the scenes, but said she is keeping track of 
all complaints in order to make him/her aware of the situation.

I mentioned the number of frustrated members on this list and she 
said she may be seeking it out to add in those numbers as well.

Our lovely unexpected advocate doesn't know if Warner Brothers will 
be replacing the second disk with a more user friendly version, but 
she did tell me that TPTB will be very much informed about how 
frustrated and upset so many of us are.

Shelagh
cub reporter