WB Complaints;

joanne0012 Joanne0012 at aol.com
Thu May 30 18:45:08 UTC 2002


--- In HPFGU-Movie at y..., "shelaghcol" <ShelaghC at a...> wrote:
>  I *guarantee* you that the woman I spoke with is 
> very much aware of how annoyed and frustrated people are. She'd been 
> dealing with phone calls almost since the DVD release and sounded 
> extremely tired and harassed. . . . 
> I'd say, if anyone is feeling the urge to go looking for a number for 
> this woman to give her a break? Especially since she wasn't the once 
> responsible for the whole fiasco and is simply the person designated 
> to receive the mountain of complaints.

But the purpose of contacting this poor woman is *not* to convince her that 
there's a problem (as you explained, this has been accomplished), nor is it to 
blame her for the problem, which would be foolish.  

The point is to make it abundantly clear to the powers-that-be that a bad 
decision has been made.  To that end, I do believe it matters whether she gets 5 
calls, or 50, or 500.  The smaller the number of complainants, the more easily 
they can be dismissed as a few old fuddy-duddies who can't figure out how to 
play video games.





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