Quite a week - rambling about computer problems - WHSminths - heated debates

Neil Ward neilward at dircon.co.uk
Fri Mar 9 07:21:33 UTC 2001


I've had a quite a week of it at work, but some joy was injected by a few minor Harry Potter moments.  

When our entire computer network was down (due to the fifth hardware failure in three weeks, including two different problems on two different servers), I could only access my business e-mail via Demon's website, so I had to enter a password.  This turned out to be 'harRy'.   

I also took delivery of a whizzy new notebook computer this week, and once I'd got past a shouting match with the imbecile who sent us the wrong (and very expensive) operating system and received and installed the correct software, it was time to give the computer a name.  All our computers are named after trees (everbody say "aaaaah!").  My desktop is called Maple, for example, and our troublesome servers are Poplar, Palm and Chestnut (my female IT manager has decided Chestnut is male, because "he" decided to go wrong...<g>).  I chose Willow for the notebook, in honour of my dear friend and sparring partner The Whomping Willow.  I trust that the machine is now blessed with the protection of Harry Potter and will never let me down.

I was also pleased when Sheryll's tape of CoS *finally* showed up after WHSmiths Online sent me the book instead (so, Sheryll, you will be getting them very soon!).  I returned the book to a nearby WHSmiths' store as instructed, but it soon became clear that WHSmiths have no system in place to confirm that incorrect items have been returned.  They simply send out the correct item and trust the purchaser to return the wrong one!  So, if anyone else gets sent the wrong thing by WHSmiths Online, keep it.  The stupid article who served me in the shop also tried to recredit my card for the book I was returning !  I'm annoyingly honest, so I pointed out her stupidity.  However, if I had a criminal bent, I could have profited to the tune of one harback copy of CoS and £10.99 added to my debit card.

Noting another shipping debate forging its way through the main list (plus the obligatory side order of 'the debate about the debate about the shipping debate'), I was hoping for something more original and lighthearted on this list, but discovered, instead, bad feelings surfacing over this Dr Laura 'joke' thing.   I decided to steer well clear of saying anything at all on this, especially as I will be seeing Simon next week and John the week after and don't want that overshadowed by some crass remark I might have made.   

Neil   
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