My WB hell - sensible advice needed!

[Hannah]

John wrote: 
> Why not just ask your mum to go with you to the box office window, 
confirm
> that the charge on the card is okay, and go in? Alternatively, she 
might be
> able to pop along earlier in the day to avoid the queues, or even 
several
> days in advance.

Thanks for your advice, John.  There's just one slight problem ... I 
might live near Inverness, but my mum lives in the Outer Hebrides and 
won't be coming over to the mainland until just before Christmas.  
Also, I haven't even recieved any email verification of my ticket - 
this surely isn't normal, is it?

Hannah