Amazon and returns

Dee R nightfall at prodigy.net
Sat May 11 19:54:03 UTC 2002


Has anyone successfully installed it?  I'm running a PC with Windows
2000 (professional), have *minimal* IT abilities, and no one to ask
for help - Amazon don't usually take back opened DVDs, so I want to
be 100% sure it's actually the disks which are broken and not me who
is stupid before I try to return it...

Please excuse me for cross posting but I'm getting desperate!  Any
helpful hints off list will be HUGELY appreciated.

Vanessa

Vanessa,

I've returned things to Amazon--they're wonderful with returns.  I had a
broken VHS tape, and they took it back without any argument.  I called their
customer support number, explained what happened, then the man told me he'd
get the label out in the next mail to re-attach to the package, and just
take it to the post office.  No additional charges, and he'd get a
replacement out asap (it came three days after my phone call--which meant I
had two in my hands, not one; they trusted me!).  Great folks.

I hope, though, that it's simply a setting/software problem though.

Dee
Who's waiting to get her loan check, and then do a Borders' preorder!

:D

Btw, has anyone heard of Neil or Simon?  Been watching the posts via digest,
and I've been worried about ALL the English folks, but especially my chat
buddies!





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