No One Calls Me Anymore . . .

[msbeadsley]

--- In HPFGU-OTChatter at yahoogroups.com, "KathyK" <zanelupin at y...> 
wrote:
> And I just don't understand how people can be so rude to 
> telemarketers.  Sandy's above comment is quite mild compared with 
> some of the things that have come out of my younger brother's 
> mouth.  I yell at him for it.  Yes, these folks chose to take the 
> job they're doing and I suppose they could go look for a "real" 
job, 
> but it still doesn't mean they're inviting abuse or that they 
> deserve it.  If you don't want to hear it just hang up the phone!

> KathyK (wondering if Sandy might be so kind as to define "real job" 
> for her as Kathy always defined "real job" as anything that helps 
> pay the bills)

(This is my second try at this; I had a very nice answer to your post 
all typed up and Yahoomort ate it.)

So, picking pockets is okay? Forgery? Credit card fraud?

A real job is (this is a paraphrased quote) like obscenity: I know it 
when I see it. If you *really* want an analysis, I can do one. Most 
jobs are real jobs.

I am usually polite, cold sales call or not; I found more and more of 
them persisting past a polite refusal, leaving me with the choice to 
hang up in their ear, something I was raised to believe was worse 
than swearing (calls were still dialed back then), or give them 
career advice.

As for customer service--I have done it for twenty years in several 
capacities and several cities around the country. People on both 
sides of the counter deserve courtesy. However--telemarketers in no 
way provide customer service; one must first be a customer in order 
to be "served." And a great many telemarketers go through extensive 
training in manipulative sales techniques. The schemes are predatory, 
in more ways than one.

Further, as someone who was burgled before and after leaving the 
nest, I'm tellin' ya, it was real different. So I have to wonder if 
your attitude might be different if it were not your parents' home 
being invaded via telephone by all manner of uninvited flim-flam 
agents, but your own. There's a reason we now have a national no-call 
list, you know.

Sandy