Death Eaters spotted at Norton

[Steve]

--- In HPFGU-OTChatter at yahoogroups.com, "Tonks" <tonks_op at ...> wrote:
>Tonks:
>
> ... Since last Friday I cannot get into the Yahoo group 
> messages anywhere. 

bboyminn:

Let me make sure I understand what you are saying. Are you 
saying you were completely blocked from the Internet, or 
that you specifically couldn't get into Yahoo but you could 
access to the Internet in all other way? 
Could you get email? 
Could you get to Google? etc....

Also, you mention having Norton, but not 'Norton /what/'; 
Norton Anti-Virus, Norton Firewall, etc...?



> Tonks continues:
>
> ... He determined that the problem was with the Norton 
> program. Friday night, I called Norton. Now for the 
> second time in 5 month I had to uninstall and reinstall 
> Norton. ...
> 
> Tonks_op
>

bboyminn:

Norton is VERY particular about installing with all 
unnecessary programs CLOSED. This is especially true 
if you had some other firewall or antivirus installed 
and running while you installed Norton.

You must close every application, and specifically all 
the applications running in the System Tray on the lower 
right-hand side of your computer screen. Many Instant 
Messengers can be closed by right clicking and simply 
selecting 'Exit' or 'Close'. Others are harder to truly 
close. To get to them, you must go to [Start][Run] and 
enter MSCONFIG. Msconfig, will give you a list of 
start-up programs, you must close all non-essential 
start-up programs then reboot your computer. More than 
any other program I've seen, this is critical with Norton.

Also, you didn't mention what other inter-related software 
you might be running. Do you have a firewall? Typically
 firewalls will block programs from getting into or out 
of your computer, but they will not block specific 
websites. Is it possible that your browser's Parental 
Controls are set and are blocking Yahoo? An anti-virus 
program, will usually deal with specific files rather than 
websites or running programs (unless the program is a 
virus), so it is unlikely that the anti-virus is blocking 
Yahoo.

There are tech support sights on the Web that are run by 
users and volunteers, I frequently find the people there 
to be more patient and knowledgable than 'official' tech 
support.

One of my favorites is -

Virtual Dr-
http://discussions.virtualdr.com/index.php?

If you can form a clear or moderately clear question, 
you will probably get an answer to your problem. It's 
best to tell them the nature of the problem, the steps 
you've already taken to solve it, what software you have 
running, and a general description of your hardware. 

You can read without registering, but it you want to post 
or respond, you have to register. In the many many years I
 have been a member, I have NEVER gotten SPAM from the 
because I gave them my email address (required for 
registering). The only thing I get are notices when 
someone has responded to my question or to a thread I 
am tracking.

Just passing it along.

Steve/bboyminn