Secret Shoppers (was: Re: coercion)
Tonks
tonks_op at yahoo.com
Mon Jan 7 06:32:49 UTC 2008
--- In HPFGU-OTChatter at yahoogroups.com, Sheryll Townsend
<s_ings at ...> wrote:
>
> Susan:
>
> > Some corporations employ "secret shoppers" who test
> > the service to
> > customers.
> >
> Sheryll:
>
> Yep, I work at place that is subject to regular
> "mystery shops".
>
Tonks:
I use to be one of those 'mystery shoppers' in fact. Kind of fun.
Makes you feel like a secret uncover agent! And lots of free stuff,
like oil changes, and a pay check too. Not a bad deal. They kept
sending me to the same computer store about 3 times and I am sure
their employees must have gotten suspicious. Then when you get back
to your car you have to makes some quick notes without anyone seeing
you and then go home and fill out this long form on the internet.
One thing I had to do was to look over the parking lot and note how
clean it was. How clean was the store, did they have everything I
was looking for, did the people have any knowledge of the products,
did I have to wait, etc.
Tonks_op
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