Yahoo Problems

[plinsenmayer]

Original Yahoo! HPFG Header:
No: HPFGUIDX C7343
From: plinsenmayer
Subject: Yahoo Problems
Date: 8/20/00 10:56 am  (ET)

Hi:

I'm sorry to say that I cannot explain the Yahoo problems. I just
re-entered the Founders' Message & Founders' Homepage. I'm not sure
I got the exact wording that we had before, but it should be pretty
close. Melanie -- please be sure I found the right URL for the HP for
Grownups FAQ Page. It looks right to me.

I'm set up to receive Club messages by email. Haven't received any
messages from this Club since yesterday afternoon, right around the time
that someone first noticed that the Founders' Message had disappeared. It
sounds like Yahoo is definitely having some technical glitches.

I forgot to check the Photos section before I started this message. I
will check that next. If they are still missing, that is disturbing.

My experience has been that the only response you will get from
emailing Yahoo is a standard "thanks for writing Yahoo" sort of email
response. They did return my phone call at one point, but I missed the
call, and the Yahoo rep suggested I email our problems & thoughts to
them. I did that -- spent half an hour composing a beautiful email,
only to receive the standard "thanks for contacting Yahoo" response.

I will call them again tomorrow & give them my home phone # as well as my
cell phone. But, if anyone is in the (408) area code and is willing to
make the phone call for me, I can arm you with all the info & questions
that we have.

I hope the chat function will be working today -- I was planning to join
the chat this afternoon.

Penny