Buying book 4

[hert0661]

Original Yahoo! HPFG Header:
No: HPFGUIDX C2401
From: hert0661
Subject: Buying book 4
Date: 6/20/00 5:03 am  (ET)

The following is from an e-mail from WHSmiths Online concerning the fact
that they have recently reduced the price by 10%. A good lesson in how
to create more work for your company.

<start of quote>
"Thanks for your message. As part of the sale we currently have
running discounts have increased on some products. The system will not
automatically update an order which was placed previously, so you wanted
to purchase the book at this new price, you would need to place a new
order and cancel your previous order."
<end of quote>

Simon