Aha!

[carolynwhite2]

--- In HPFGU-Catalogue at yahoogroups.com, "corinthum" <kakearney at c...> 
wrote:
> 
> Carolyn:
> 
> > Yep, just did. Responded on his blog, but also offlist to the 
email 
> > address he gave me, and then copied the whole thing to Admin. I 
spend 
> > a lot of my business life giving companies like Yahoo a hard 
time, so 
> > it's satisfying to put it to HP-service.
> > 
> > I thought the blog was an absolute classic of its kind - techies 
> > completely losing sight of customer requirements. I'm sure they 
mean 
> > well, but they need to visit the coal face once in a while. I am 
> > amazed they haven't got a Yah!Groups forum somewhere precisely 
for 
> > people to raise this kind of feedback issue with them. Keeping it 
at 
> > arm's length like this is a real mistake.
> 
> Sorry if I missed the original reference, but do you mind giving a 
link 
> to this blog?  If it contains some sort of explanation for the 
recent 
> format changes, I'd be interested in reading it.
> 
> -Kelly

Sure - it doesn't give any specific explanation for the format 
changes, but it makes interesting reading. Here's the link:

http://jeremy.zawodny.com/blog/archives/004385.html

I originally posted it on OTC, plus the link to investor relations at 
Yahoo:

http://yhoo.client.shareholder.com/comment.cfm

which I still recommend we use if we get no joy down this route. 

I can tell you journalists will adore a 'Yahoo upsets 17000 Harry 
Potter fans' story. Should make the front page of most newspapers and 
sites in the run up to July 16th.

Carolyn