[HPFGU-OTChatter] A question? receptionist and secretary
storm
miss_megan at bigpond.com
Thu Jan 13 12:58:21 UTC 2005
Hi Ivy
Secretary and receptionist are different jobs.
A receptionist works in reception - that is where the public comes into your
agency and is met, gret and forwarded to the most appropriate place.
A secretary does other sorts of work, filing, dictation, typing, taking
minutes, organising her (his) boss' life. Depending on how high up the boss
is a secretary might be called a personal assistant and do other more
important things.
Usually a secretary will work for one person but a receptionist will be
responsible to the office manager and will manage her (his) work pretty
independently.
You might also come across a secretary pool which is quite different. This
is basically a number of dog's bodies who will be lent out to various
sections when those places need assistance (say a big mail out). Back in the
old days you might also have a typing pool who did ... typing. Very few
companies don't make people do that sort of thing themselves.
A secretary might do reception for her (his) area but in practical terms it
is quite difficult to combine the jobs as they have different focuses; one
the public, the other the boss.
storm, who was once a receptionist and still quite competently answers the
phone.
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