[HPFGU-OTChatter] A question? receptionist and secretary
Kathryn Cawte
kcawte at ntlworld.com
Thu Jan 13 18:29:47 UTC 2005
Storm wrote -
> Secretary and receptionist are different jobs.
>
> A receptionist works in reception - that is where the public comes into
your
> agency and is met, gret and forwarded to the most appropriate place.
>
> A secretary does other sorts of work, filing, dictation, typing, taking
> minutes, organising her (his) boss' life. Depending on how high up the
boss
> is a secretary might be called a personal assistant and do other more
> important things.
>
<snip>
>
> A secretary might do reception for her (his) area but in practical terms
it
> is quite difficult to combine the jobs as they have different focuses; one
> the public, the other the boss.
>
>
Those are really good definitions Storm. You wouldn't like to come and
explain all that to my boss would you? He hired me as a receptionist (at
minimum wage or as close to it to make no difference) but my actual job is
receptionist *and* secretary *and* office manager.
*grumble*
Oh and now he's decided that I need to learn to handle our clients' (we're
an Accountancy firm) VAT and PAYE needs to! (If I'd wanted to be an
accountant, I'd have trained as one, or at least as a darn book-keeper).
Oh and on the subject of a typing pool - I don't know about big companies
but I know the Council in my area doesn't expect its people to type their
stuff themselves. They give a brief version of the letter they want,
complete with all relevant information, to their secretarial pool and get it
typed, then they are responsible for checking it's correct. I believe the
Inland Revenue works like that too - or at least I hope the completely
mangled English I keep seeing is a result of some inexperienced kid rather
than the intelligent and supposedly competent inspectors that I deal with.
K
*feeling disgruntled after dealing with the idiot boss all day*
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