Open Email to Yahoo Feedback

[Tonks]

--- In HPFGU-OTChatter at yahoogroups.com, "Geoff Bannister" 
<gbannister10 at a...> wrote:
> 
> Let's form a WHY group. (WHY = We hate Yahoo!)
> :-(

Tonks here:

Sign me up! It is true that Yahoo does eventually buy everything. 
They own Overture now. Eventually I think that Bill Gate (big 
brother) will just buy everything including Yahoo and it will have 
so many bugs we will go back to pencil and paper.

Anyway I wrote to Yahoo a number of times from different e-mail 
addresses and this is the responds that I got.  (by the way I do 
like yahoo for e-mail. It is better than hotmail/MSN. And it is 
free. I have about 10 of them.)

Here is their response when I told them I was a memeber of a serious 
adult discussion group with over 13,000 memebers and that we were 
all PO'd about the new design and a few points about why. I asked if 
I can change the way the messages are shown, without that extra line 
in it and this is Yahoo's response:

Hello, 

Thank you for writing to Yahoo! Groups.

We appreciate your feedback regarding service changes made to Yahoo! 
Groups. We understand that some users may be inconvenienced by some 
of the changes we make, but our intentions are always to improve the 
overall quality of service for all of our users while continuing to 
offer you a compelling free service.
 
These service changes are final and no exceptions will be granted. 
We apologize for any inconvenience this has caused you and 
appreciate your continued support of Yahoo! Groups.

Should you have other inquiries, please feel free to write again and 
we'll be more than happy to assist you.

Thank you again for contacting Yahoo! Customer Care.

Regards,

Sam

Yahoo! Customer Care
-----

Says it all. Including the reminder that it is FREE, so the 
implication is that we should just shut up.  

SO sign me up for a card carrying member of WHY-Groups.

Tonks_op