Secret Shoppers (was: Re: coercion)

[sistermagpie]

> > Susan
> > Who still believes in caring, respect,  and
> > compassion, which means 
> > that you greet people in the way  they want to be
> > greeted, and you are 
> > careful not to further  marginalize people who are
> > oppressed, 
> > depressed or in  trouble...
> > 
> Sandy:
> I don't understand this at all. How can I know how a  person wants 
to be 
> greeted when I don't know them? I greet every customer with  care, 
respect and 
> compassion. That is why I ask how they are and tell them to  have 
a good day. 

Magpie:
I think she means she thinks your way is the right way--your 
intention is to genuinely wish the person well based on what they 
need. If you don't know what they would want you to say, you just 
try to be as general/neutral as possible, and if they give you more 
information you can get more specific.

The opposite is wishing somebody a greeting when it's really about 
your own agenda, wanting them to take notice of what *you* say 
because that's what *you* want to hear no matter what their personal 
situation (known to you or not) might be.

-m