ADMIN: Important Information About Your HPfGU Account (Bouncing Accounts)

eloiseherisson at aol.com eloiseherisson at aol.com
Tue Jul 8 21:13:10 UTC 2003


No: HPFGUIDX 68460

Greetings from Hexquarters.

It has come to the attention of the Admin team that we have a great many 
"bouncing" list members at the moment. 1178 bouncing members, to be precise. 
Indeed, life has become rather hazardous here as they keep bouncing in from 
all 
directions, asking just why they are no longer receiving their individual 
emails 
from the group, forcing confused elves to scatter in alarm before scurrying 
into the darkest recesses of Yahoo! to reactivate accounts and change 
membership 
settings.

The problem in most cases is that mailboxes are simply becoming too full, so 
that they can receive no more email. 

At this point, when posting rates are so high, we *strongly advise* members 
set to receive individual emails to edit their membership (there is a button 
for this purpose in the top right hand corner of the homepage) and to set 
themselves to "Special Notices", particularly if unable to 
read email for a day or two. 

If you suspect that your account may be bouncing (i.e. if you have stopped 
receiving emails), you can take steps to reactivate your account yourself.

Go to the My Groups page: http://groups.yahoo.com/mygroups
If you notice a bounce alert near the top of the page, click on the link. 
This will take you to the My Preferences page. 
Click on the Reset link.

Please note that we are finding that Yahoo! is a little slow in responding to 
requests of all natures at present.

If you are not sure whether your account is bouncing, or if you need further 
help, please contact us at the -owner address:

<A HREF="mailto:HPforGrownups-Owner at yahoogroups.com">HPforGrownups-Owner at yahoogroups.com</A>

and we can send a reactivation request for you if necessary.
We'll need the email address of the account you used to join our group.

Please note that if you receive individual emails or digest and have a Yahoo 
mail account (this may apply to other mail accounts also), you need to empty 
your trash folder after you delete mail you do not wish to keep, otherwise 
these mails are still taking up space in your account and may contribute towards 
it bouncing.


The HPfGU List Administration Team 




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